Terms & Conditions

HeyGuru welcome any referrals to friends and family. As a token of thanks, HeyGuru will reward referrer for every successful referral.

Following is the criteria to qualify for a referral reward:

1. Your unique referral code was used while making a purchase by the person you have shared the referral code.
2. Person, you have referred stayed with the purchased HeyGuru course for 30 days and hasn't made a request for refund and deactivation of their account. In a case where your reference account claims for a refund (as per our refund policy) or their account is deactivated, we do not count it as a successful reference and no referral reward will be issued.
3. HeyGuru will send you an email with your reward once you qualify for a successful referral. It may take additional 7 days.
4. Referral promotion is for a limited period only and can be withdrawn anytime by HeyGuru without any prior notice.

HeyGuru reserves the right, at its sole discretion, to suspend access to the site at any time for upgrading, redesigning, repairing or otherwise maintaining the Website. HeyGuru will make commercially reasonable efforts to minimize the time required to perform such activity and inform its online user community through the notices displayed on the home page of the Website.

HeyGuru may restrict, terminate or suspend your account and/or access to the Website and/or its subscription services or discontinue any aspect of the Website or the Subscription's services at any time, if we determine, at our sole discretion, that

1. You have violated our terms and conditions or applicable law, or for any other reason without notice or liability.
2. You have breached the limited (non-exclusive, non-assignable, non-transferable) license provision by sharing your username and password with others.
3. You have not accessed your account for more than 30 days.
4. You are a repeat infringer of intellectual property rights

HeyGuru reserves the right to add or change/modify the terms of this Agreement. HeyGuru reserves the right to modify, suspend/cancel, or discontinue any service at any time without notice, make modifications and alterations in any or all the content and services contained on the Website without prior notice. We will inform our online user community through the notices displayed on the home page of the Website, and you will be deemed to have accepted any change if you continue to access the Website after that time.

Hey Guru does not guarantee that use of the Services or Software will lead to an improvement in academic performance or results.

You acknowledge and agree that you are solely responsible for any and all acts and omissions that occur under your account/username and you agree not to engage in any unacceptable uses of the Website.

You MAY NOT USE:

• the Website in a manner that will infringe the copyright, trademark or other intellectual property rights of others.
• the Website in a manner that will transmit, distribute, store or destroy Website material.
• the Website in a manner that will violate the privacy, publicity or other personal rights of others.
• the Website in a manner that will interfere, disrupt or attempt to gain unauthorized access to other accounts.
• the Website in a manner that will disclose/permit a third party to use your password or fail to notify HeyGuru if a password is compromised.
• the Website in a manner that will create user accounts byautomated means or under fraudulent or false pretences.
• the Website in a manner that will transmit unsolicited electronic communications such as spam to Members or promote any products or services.
• the Website in a manner that will collect and publish any information about any of our Members.
• the Website in a manner that will disseminate, store or transmitviruses, worms or other malicious code or program.
• the Website in a manner that will invade the privacy of any person,including but not limited to submitting personally identifying or otherwise private information about a person without their consent.

You hereby agree to indemnify and hold HeyGuru and its directors, officers, employees, representative, content or service providers and partners against any loss, any and all claims and liabilities (including attorney's fees and legal fees), damages, cost and expenses, which any of its directors, officers, employees; representative and partners incur in connection with any claim arising out of or resulting from:

• Your breach or violation of these terms and conditions
• Your violation of any law, regulation or right of any other person or any unauthorised use of your account or password
• Your unauthorised access and use of material from HeyGuru Website
• Your placement or transmission of any message, content, information, software or other materials through the Website
• You agree to cooperate with any reasonable requests to assist HeyGuru defence of such claims. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

In no event, including but not limited to negligence shall HeyGuru and its directors, officers, employees, representative, content or service providers and partners be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages of any kind or character arising from, or directly or indirectly related to, infections or contaminations of your system, or any delays, inaccuracy, errors or omissions arising in the use of, or the inability of use, the Website or the contents, materials and functions related thereto, your provision of information via the Website, lost business or loss sale, even if HeyGuru and its directors, officers, employees, representative, content or service providers and partners has been advised of the possibility of such damages.

Some jurisdiction does not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations or exclusion may not apply to certain users. If you are dissatisfied with any portion of the HeyGuru Website or the services, then your sole and exclusive remedy are to terminate your registration and discontinue using the HeyGuru Website and the services.

In no event shall the total aggregate liability of HeyGuru and its directors, officers, employees, representative, content or service providers and partners for damages, losses and causes of action and costs and expenses (including attorney's fees and legal fees) whether in contract, tort (including but not limited to negligence), or otherwise, arising from the terms and conditions and privacy policy or related to your use of, or the inability to use any content posted, transmitted, exchanged or received or on behalf of any user or other person on or through this Website, or any of the HeyGuru materials or functions at this Website, exceed the lesser of

1. The aggregate actual amount, if any, paid by you in communication with your access, use and/or purchase made on this Website or
2. The amount of one hundred Australian dollars (AUD $100)

Any Product or Services ordered or provided via this Website are provided by HeyGuru "AS IS", except to the extent, if at all, otherwise set forth in a license or sale agreement separately entered in writing between you and HeyGuru or its supplier. By purchasing online subscription, you acknowledge and agree that your performance at any test excludes HeyGuru from any or all liability of such performance at the test.

You acknowledge and agree to pay in the full prices for any purchases you make either by credit/debit card concurrent with your online order or by other payment means acceptable to HeyGuru. If payment is not received by us from your credit or debit card issuer or its agents, you agree to pay all amounts due upon demand by us. HeyGuru reserves the right to change such fees at any time and in its sole discretion, if any such change shall become effective at the expiry of the term of your subscription. Certain products and services that you purchase and/or download on or through the Website may be subject to additional terms and conditions presented to you at the time of such purchase or download. Paid subscription membership expiry date is informed at the time of purchase and you agree that this expiry date cannot be disputed.

Purchasing relevant HeyGuru products/services service allow you a non-exclusive and non-transferable right to access the paid Products/Services during the applicable subscription period. Upon expiration of the applicable subscription period, your right to use the online these products/services will automatically terminate. Your right to use the online tests will also terminate, without refund of any part of the purchase price, at the sole discretion of HeyGuru, if your purchased account is actively accessed from two or more unique computers at the same time, or we found you are breaching the non-exclusive rights.

Parents and legal guardian's guidance and involvement are essential to help ensure that minor children have a safe and rewarding on-line experience.

We recommend parents and guardians to get involved in:

1. Educating your child about the importance of keeping identifying personal information private and never giving out individual information such as his/her last name, age, home address, school name, or telephone number without your approval
2. Setting rules for your child's use of the Internet
3. Spending time with your child when he/she is online and
4. Monitoring the amount of time your child spends online.

HeyGuru policy is not to accept or consider any unsolicited ideas or any confidential, secret or proprietary information or materials of any kind from you through the Website, by email or in any other way. If you submit any such materials, we reserve the right to consider all materials submitted as non-confidential or secret and free from any claims of proprietary or personal rights. Upon submitting such material you agree to all rights shall be deemed to be, and shall remain the property of HeyGuru. You acknowledge and agree to make HeyGuru free and clear of any claims by you or others and grants HeyGuru unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub-licensable rights. You irrevocably grant HeyGuru the rights to use, reproduce, modify, adapt, publish, translate, create derivative works from submitted materials for any purpose, including advertising and promotion, export, without compensation or any other obligations to anyone, including you. We will not be responsible for maintaining any Submitted Material that you provided to us by any means, and we may delete or destroy any such Submitted Material at any time. HeyGuru does not necessarily endorse, support, encourage, or agree with User Submitted Materials and HeyGuru have no responsibility or any liability in connection with any User Submitted Materials.

HeyGuru website may contain links to other websites of interest or resources having privacy policies that may differ from those of us. HeyGuru is not responsible for the privacy or security practices or the content of such websites. We recommend that you carefully read and understand the privacy policy at any website prior to providing personal information on that website.

HeyGuru takes all reasonable steps to ensure that all external links use by us are safe. HeyGuru shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of any such content, goods or services available on or through any such site or resources. You acknowledge and agree that we have no responsibility for the information, security, content, products, services, advertising, code or other materials presented on or any form of transmission received through the Linked sites.

The logos or trade names displayed on the Website or the contents available through Website are registered and unregistered Trademarks of others, and ours may not be used unless you receive a written permission by trademark owner. All Trademarks not owned by us that appear on the Website are the property of their respective owners. Your misuse or misrepresentation of the Trademarks displayed on the Website is strictly prohibited.

We control the Website from our Office in Sydney, Australia. As such, the Terms and Conditions of this Website are subject to the law of Sydney and Australia regardless of the location of the Website user, and any claims of any kind related thereto must be filed in the court of Sydney, Australia.